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FAQ

What do you mean by “Adult Use”?

In 2016, the citizens of Massachusetts voted “yes” on Question 4 to legalize recreational sales of cannabis to adults aged 21 years and older.

Do I need to have an appointment?

No. Currently you do not need an appointment. Please visit us during regular business hours, Monday-Sunday, 10am-6pm. We keep our products well-stocked and provide several register stations for customer checkout. Our staff are friendly, knowledgeable and professional.

Do I need identification?

Yes. Upon check-in you will need to present a valid government issued ID. Forms of ID we can accept include a driver’s license, state-issued ID, military ID, and passport. Please note that we do not accept international driver’s licenses. Please bring your passport.

What type of payments are accepted at Island Time?

We accept cash or debit cards. Credit cards are not accepted.

Where are your products grown and made?

All of our cannabis products are naturally grown and processed in a state-of-the-art cultivation and processing facility in West Tisbury. Our customer’s safety is our first priority! Every batch of medical cannabis and all of our infused products are tested for pesticides, bacteria, heavy metals, and mold under Cannabis Control Commission regulations.

Does Island Time deliver?

Delivery service is not available at this time.

Is there a limit to the amount of product a customer can purchase per visit?

Yes. Island Time has purchase limits based on our product availability. By regulations, adult use purchases cannot exceed one ounce of flower, five grams of concentrate, and 500 mg of THC in edibles per transaction per day. Certain potency restrictions, including a five mg serving size limit for edibles, will apply. Please check our menu or reserve ahead for the most up-to-date limits.

What are your hours of operation?

We are open Monday-Sunday from 10am to 6pm. Hours may vary seasonally.

What do the letters THC, THCA and CBD in your menu mean?
THC stands for tetrahydrocannabinol, the psychoactive ingredient in cannabis that causes feelings of euphoria. CBD stands for cannabidiol, which has no psychoactive properties. In fact, cannabis containing high levels of CBD will prevent the euphoric sensations caused by THC, and is preferred by consumers who wish to avoid these sensations. For more detailed information, see our cannabis information page.

What is your return policy?

Safe Disposal

Island Time accepts returns for safe disposal of any unopened and unused products in its original packaging within 30 days of the original purchase date.

Island Time cannot refund any money or form of payment that was exchanged between a retailer and a customer or issue any store credit.

Product Exchange Consideration

Island Time may consider returned products for exchange or replacement within 14 days of the original purchase date.

Island Time dispensary personnel will evaluate the product(s), original contents, original packaging, as well as the receipt to consider any product replacement or exchange, at the dispensary personnel’s discretion.

Accessories

All sales are final for cannabis accessories sold at Island Time. Cannabis accessories may come with a limited manufacturer’s warranty. If any cannabis accessories with a limited manufacturer’s warranty are defective or malfunction, the consumer should contact the manufacturer directly to receive repair, servicing, or exchange of warrantied products.